Skip to content
Start a Free 14-Day Trial

Multiple Message Schedules

The Multiple Message Schedules feature lets you establish different reminder sets for various appointment categories and craft messages in multiple languages using locale settings. This functionality can be toggled on and off in Settings > Advanced without affecting existing messages.

Settings > Advanced & Privacy tab showing where to enable multiple message schedules.

When activated, the Appointment Auto Messages interface transforms to display message schedules. Previously configured reminders automatically become the Default schedule. Users can create additional schedules with specific keywords — such as “Haircut” or language identifiers — that trigger corresponding message sets when found in appointment details.

Appointment Auto Messages tab display with Multiple Message Schedules enabled.

Hierarchical ordering — Message schedules are sortable, allowing you to rank them hierarchically. This is particularly useful when using similar keywords to distinguish between different message types (for example, “Appointments” versus “Court Appointments”). To reorder, drag and drop using the three-bar icon and click Save Order.

Appointment Auto Messages tab displaying four unique message schedules and statuses.

Manual message selection — When creating one-time appointment reminders, you can designate which schedule to use.

Locale support — Each schedule supports locale settings, enabling messaging in multiple languages for different appointment types.