AI Receptionist

You're with a client.
Your AI Receptionist will get the phone.

Answers your calls, books on the calendar you already use, and hands the appointment to the reminders you already send.

HIPAA compliant SOC 2 Type II
Apptoto AI Receptionist answering a call, booking an appointment on the calendar, and sending a confirmation while you're with a client.

One ringing phone. Three ways it goes wrong

Step out and take it.

Your 2:15 waits. The caller gets half your attention, and so does your client.

Let it go to voicemail.

Most callers don't leave one. They call the next number on the list.

Pay an answering service.

Per call, per minute, and what you get back is a message to chase.

Let your AI Receptionist answer

Here's what a caller hears, start to finish.

Sample call · Moving a consult
Inbound · (503) 555-0148 · Jordan Reyes
Answered
0:00
0:45
Hi Jordan, thanks for calling Harbor Legal. I'm an AI assistant. This call is recorded and transcribed so the team can follow up. How can I help?
Can I push my Wednesday appointment to next week?
I can help you reschedule that. Your consult with Sam Reyes is Wednesday, November 18th at 10 AM — is that the one you want to move?
Yes.
Great, there's plenty of availability next week. Would Monday, November 23rd at 11 AM work for you, or would you prefer a different day or time?
Monday would be great.
Your consult with Sam Henderson is now Monday, November 23rd at 11 AM. You'll get a text with the details and a reminder the day before. Is there anything else I can help with?
No.
Have a great day!
Rescheduled to Mon, Nov 23, 11:00 AM. Reminders restarted.

When it answers

Right away, only when nobody picks up (your office rings first), or only after hours. You pick.

What it can do

Books and reschedules from your booking page, straight onto your calendar. Ask for a person and it rings through to your office. Each one is a switch.

It never

  • deletes an appointment.
  • sends a message you didn't set up.
  • guesses at something you didn't tell it.

Trained to answer exactly like your front desk does

Every answer comes from your setup: your greeting, your hours, your booking rules, and your training. If a caller is in your address book, it already knows them and their next appointment. If a question is asked you haven't answered yet, Apptoto's AI Receptionist takes a message instead of guessing. Add the answer once and it's ready for the next call.

The caller asks
You set up
Your AI Receptionist said
“ What should I bring?
Business Knowledge Tell all anyone who booked a Consultation to bring a photo ID and anything the court has mailed you. Let them know parking is free behind the building.
Word for word Great question! Please bring a photo ID and anything the court has mailed you. Parking is free behind the building.
“ Can I move Thursday?
Your booking page Case Status Update: 45 minutes. Tue and Thu, 1:00 to 4:00. Rescheduling: on.
From your calendar Sure. Tuesday the 24th at 2:00 is open. Would you like to book that appointment?
“ Do you handle estate matters?
Nothing on file Not included in your AI Receptionist "Knowledge" (yet).
No guessing I don't have that information. I can take a message and have someone call you back.
s

Apptoto's AI Receptionist gets clients in the door,
not just on the calendar

The call is thirty seconds. The client relationship is years. Apptoto takes care of everything in between: reminders, confirmations, reschedules, and the next appointment.

Phone, text, or email:
the same receptionist answers

Answers new texts to your number, replies to your reminders, and continues email threads Apptoto started. One inbox for calls, texts, and emails.

Same receptionist, same calendar, same rules.

Diagram showing a phone call, text message, and email all routed to one AI Receptionist.

Booked on the call.
Kept on the day.

Most AI Receptionists book the appointment and stop. Here, the booking lands on the calendar you already keep, so your reminders, confirmations, and follow-ups work like any other appointment.

The appointment it books is one that shows up.

Calendar view showing an appointment booked by AI, a reminder sent automatically, client confirmation, and a kept appointment.

Take the call in Apptoto,
or hand it to the receptionist

Every call can now run through Apptoto's Soft Phone. Staff answer and dial out in the app from the number clients already recognize. When nobody's free, have the AI Receptionist pick up instead.

Forward your existing number, or make your Apptoto number your main line.

Incoming call screen in the Apptoto Soft Phone showing Answer and Send to AI Receptionist buttons with call forwarding enabled.

AI Assistant + AI Receptionist =
Your new calendar command center

Set up a new reminder, check who confirmed and who didn't show, or ask a question about your account, all in plain words. It makes the change, shows you what it did, and waits for your okay before anything goes out to a client.

AI Assistant conversation showing which clients have not confirmed for tomorrow with options to resend reminders.
“

Before, calls would just go to my voicemail and then I would have to return them. Now it gives me a summary of what the customer wants so I can return the calls with more information.

Taylor Heagy Taylor'd Nails Inc.
More testimonials →

Apptoto AI Receptionist FAQs

  • What does an AI Receptionist do?
    An AI Receptionist answers your business phone, answers common questions, and books or reschedules appointments by voice. Apptoto's does that on the calendar you already use, recognizes existing clients by their number, transfers to a person on request, and sends every appointment it books through your existing reminder sequence. If anything goes wrong, the call forwards exactly as it does today.
  • How much does an AI receptionist cost?
    AI Receptionist calls use message credits. AI replies draw from a separate pool of AI credits. Your plan's included AI credits and rates are on the pricing page.
  • Will callers know they're talking to an AI?
    Yes. Every call opens with a greeting that identifies it as an AI Receptionist. This is required by law in several U.S. states, including California and Washington.
  • Does it replace my receptionist?
    No. It answers when nobody else can: when you're with a client, when the line is busy, or after hours. Set it to "when nobody picks up" and your office phone rings first. Calls your staff answer stay with your staff.

Turn the conversations you can't take into a calendar full of clients

Calls, texts, and emails get answered immediately. Bookings land on your synced calendars. And, every appointment gets the reminders you already send.

Start a free 14-day trial. No credit card. Cancel anytime.